ITIL 4 Foundation
Participants attending this ITIL 4 Foundation certification training will gain knowledge about the fundamentals of the latest ITIL 4 update and introduces them to the Service Value System (SVS) which describes how enterprise components and activities work together to enable value creation. ITIL Foundation is a service management framework that helps one to explore end-to-end IT service model for creation, delivery, and continual improvement of services offered that aligns as per the enterprise strategy. Participants attending this ITIL 4 Foundation training will gain knowledge of ITIL 4 concepts and terminology, develop IT practices using ITIL guidelines, recognizing the importance of IT and business integration, and exploring the service value chain within the organization.
