Participants attending this ITIL 4 Foundation certification training will gain knowledge about the fundamentals of the latest ITIL 4 update and introduces them to the Service Value System (SVS) which describes how enterprise components and activities work together to enable value creation. ITIL Foundation is a service management framework that helps one to explore end-to-end IT service model for creation, delivery, and continual improvement of services offered that aligns as per the enterprise strategy. Participants attending this ITIL 4 Foundation training will gain knowledge of ITIL 4 concepts and terminology, develop IT practices using ITIL guidelines, recognizing the importance of IT and business integration, and exploring the service value chain within the organization.

In the COBIT 5 Assessor course, you will master the understanding of how to perform a formal Process Capability Assessment and how it can be used to enable business goals, prioritize improvement activities and identify opportunities for improving the governance and management of IT assets.

COBIT 5 is the only business framework for the governance and management of enterprise IT. It is the product of a global task force and development team from ISACA, a nonprofit, independent association of more than 140,000 governance, security, risk and assurance professionals in 187 countries. COBIT 5 incorporates the latest thinking in enterprise governance and management techniques, and provides globally accepted principles, practices, analytical tools and models to help increase the trust in, and value from, information systems.